For Legacy Individual Members (Monthly Subscriptions)
Helpful information for members on individual, monthly subscription plans. Notice: As of September 30, 2022 Deskpass will no longer offer Individual Subscription Plans.
23 articles
+1Written by Ally Williams, Nicole Vasquez, Sam Rosen and 1 other
+1How do I cancel my reservation?
Written by Ally Williams. Updated over a week ago
Is my credit used for my Desk reservation returned if I cancel?
Written by Ally Williams. Updated over a week ago
What is a credit? What do I get with a credit?
Written by Nicole Vasquez. Updated over a week ago
How do I make a reservation?
Reserve a coworking seat, meeting room, or private office, quickly and easily!Written by Nicole Vasquez. Updated over a week ago
Can I pause my membership?
Written by Sam Rosen. Updated over a week ago
How do I un-pause my account?
Ready to start coworking again with Deskpass? Un-pause your account easily!Written by Nicole Vasquez. Updated over a week ago
How do I connect to the WiFi?
Written by Nicole Vasquez. Updated over a week ago
What is the cancelation policy for meeting rooms?
Written by Nicole Vasquez. Updated over a week ago
How do I reserve a private office?
Written by Nicole Vasquez. Updated over a week ago
What is the cancelation policy for offices?
Written by Nicole Vasquez. Updated over a week ago
Do unused credits roll over to the next month?
Written by Nicole Vasquez. Updated over a week ago
Can I change my membership plan?
Written by Nicole Vasquez. Updated over a week ago
I didn’t use all my credits, can I have a refund?
Written by Nicole Vasquez. Updated over a week ago
What are the Annual Plan terms and conditions?
Written by Nicole Vasquez. Updated over a week ago
I’m trying to reserve a space and it says it’s closed
Space is closed, or I'm unable to reserve a space.Written by Nicole Vasquez. Updated over a week ago
Why is a space no longer available on Deskpass?
Can't find a space on Deskpass?Written by Nicole Vasquez. Updated over a week ago
What is identity (ID) verification with Stripe?
ID verification overview and privacy policies.Written by Nicole Vasquez. Updated over a week ago
How does it work when Deskpass is asking for identity verification?
Information about identity verification through Stripe Identity.
Written by JF. Updated over a week ago
Can I bring a guest with me to my Deskpass reservation?
Can I bring a friend with me?Written by Sam Rosen. Updated over a week ago
My account renewed but I didn't want it to. If I cancel can I have a refund?
Written by Nicole Vasquez. Updated over a week ago
Do 'MEET' or 'OFFICE' reservations require a Deskpass credit?
Written by JF. Updated over a week ago
Can I use my credits to book a private room instead?
Written by Nicole Vasquez. Updated over a week ago
How do I cancel my account?
Written by Sam Rosen. Updated over a week ago