For Individual Members (Monthly Subscriptions)

How do I cancel my reservation?

Written by Ally Williams
Updated over a week ago

I'm a new member, what do I need to know?

Get started quickly with these Deskpass new member resources

Written by Nicole Vasquez
Updated over a week ago

What is a credit? What do I get with a credit?

Written by Nicole Vasquez
Updated over a week ago

How do I make a reservation?

Reserve a coworking seat, meeting room, or private office, quickly and easily!

Written by Nicole Vasquez
Updated over a week ago

Can I pause my membership?

Written by Sam Rosen
Updated over a week ago

How do I un-pause my account?

Ready to start coworking again with Deskpass? Un-pause your account easily!

Written by Nicole Vasquez
Updated over a week ago

How do I connect to the WiFi?

Written by Nicole Vasquez
Updated over a week ago

What is the cancelation policy for meeting rooms?

Written by Nicole Vasquez
Updated over a week ago

How do I reserve a private office?

Written by Nicole Vasquez
Updated over a week ago

What is the cancelation policy for offices?

Written by Nicole Vasquez
Updated over a week ago

Do unused credits roll over to the next month?

Written by Nicole Vasquez
Updated over a week ago

Do I need a credit card for my Free Trial?

Written by JF
Updated over a week ago

Can I change my membership plan?

Written by Nicole Vasquez
Updated over a week ago

I didn’t use all my credits, can I have a refund?

Written by Nicole Vasquez
Updated over a week ago

What are the Annual Plan terms and conditions?

Written by Nicole Vasquez
Updated over a week ago

I’m trying to reserve a space and it says it’s closed

Space is closed, or I'm unable to reserve a space.

Written by Nicole Vasquez
Updated over a week ago

Why is a space no longer available on Deskpass?

Can't find a space on Deskpass?

Written by Nicole Vasquez
Updated over a week ago

What is identity (ID) verification with Stripe?

ID verification overview and privacy policies.

Written by Nicole Vasquez
Updated over a week ago

How does it work when Deskpass is asking for identity verification?

Information about identity verification through Stripe Identity.

Written by JF
Updated over a week ago

Can I bring a guest with me to my Deskpass reservation?

Can I bring a friend with me?

Written by Sam Rosen
Updated over a week ago

My account renewed but I didn't want it to. If I cancel can I have a refund?

Written by Nicole Vasquez
Updated over a week ago

Do 'MEET' or 'OFFICE' reservations require a Deskpass credit?

Written by JF
Updated over a week ago

Can I use my credits to book a private room instead?

Written by Nicole Vasquez
Updated over a week ago

How do I cancel my account?

Written by Sam Rosen
Updated over a week ago

How do I contact Deskpass?

Written by Nicole Vasquez
Updated over a week ago