For Individual Members (Monthly Subscriptions)

Helpful information for members on individual, monthly subscription plans

Sam Rosen avatar Nicole Vasquez avatar JF avatar
24 articles in this collection
Written by Sam Rosen, Nicole Vasquez, and JF

I'm a new member, what do I need to know?

Get started quickly with these Deskpass new member resources
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

What is a Credit? What do I get with a Credit?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

How do I make a reservation?

Reserve a coworking seat, meeting room, or private office, quickly and easily!
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

Can I pause my membership?

Sam Rosen avatar
Written by Sam Rosen
Updated over a week ago

How do I un-pause my account?

Ready to start coworking again with Deskpass? Un-pause your account easily!
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

How do I connect to the WiFi?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

What is the cancelation policy for meeting rooms?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

How do I reserve a private office?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

What is the cancelation policy for offices?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

Do unused credits roll over to the next month?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

Do I need a credit card for my Free Trial?

JF avatar
Written by JF
Updated over a week ago

Can I change my membership plan?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

I didn’t use all my credits, can I have a refund?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

What are the Annual Plan Terms and Conditions?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

I’m Trying to Reserve a Space and it Says it’s Closed

Space is closed, or I'm unable to reserve a space.
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

Why is a Space No Longer Available on Deskpass?

Can't find a space on Deskpass?
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

What is identity (ID) verification with Stripe?

ID verification overview and privacy policies.
Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

How does it work when Deskpass is asking for identity verification?

Information about identity verification through Stripe Identity.
JF avatar
Written by JF
Updated over a week ago

Can I bring a guest with me to my Deskpass reservation?

Can I bring a friend with me?
Sam Rosen avatar
Written by Sam Rosen
Updated over a week ago

My account renewed but I didn't want it to. If I cancel can I have a refund?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

Do Meet or Office Reservations require a Deskpass Credit?

JF avatar
Written by JF
Updated over a week ago

Can I Use My Credits to Book a Private Room Instead?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago

How do I cancel my account?

Sam Rosen avatar
Written by Sam Rosen
Updated over a week ago

How do I contact Deskpass?

Nicole Vasquez avatar
Written by Nicole Vasquez
Updated over a week ago