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For Individual Members (Monthly Subscriptions)
For Individual Members (Monthly Subscriptions)
Helpful information for members on individual, monthly subscription plans
24 articles in this collection
Written by
Sam Rosen,
Nicole Vasquez,
and
JF
I'm a new member, what do I need to know?
Get started quickly with these Deskpass new member resources
Written by
Nicole Vasquez
Updated over a week ago
What is a Credit? What do I get with a Credit?
Written by
Nicole Vasquez
Updated over a week ago
How do I make a reservation?
Reserve a coworking seat, meeting room, or private office, quickly and easily!
Written by
Nicole Vasquez
Updated over a week ago
Can I pause my membership?
Written by
Sam Rosen
Updated over a week ago
How do I un-pause my account?
Ready to start coworking again with Deskpass? Un-pause your account easily!
Written by
Nicole Vasquez
Updated over a week ago
How do I connect to the WiFi?
Written by
Nicole Vasquez
Updated over a week ago
What is the cancelation policy for meeting rooms?
Written by
Nicole Vasquez
Updated over a week ago
How do I reserve a private office?
Written by
Nicole Vasquez
Updated over a week ago
What is the cancelation policy for offices?
Written by
Nicole Vasquez
Updated over a week ago
Do unused credits roll over to the next month?
Written by
Nicole Vasquez
Updated over a week ago
Do I need a credit card for my Free Trial?
Written by
JF
Updated over a week ago
Can I change my membership plan?
Written by
Nicole Vasquez
Updated over a week ago
I didn’t use all my credits, can I have a refund?
Written by
Nicole Vasquez
Updated over a week ago
What are the Annual Plan Terms and Conditions?
Written by
Nicole Vasquez
Updated over a week ago
I’m Trying to Reserve a Space and it Says it’s Closed
Space is closed, or I'm unable to reserve a space.
Written by
Nicole Vasquez
Updated over a week ago
Why is a Space No Longer Available on Deskpass?
Can't find a space on Deskpass?
Written by
Nicole Vasquez
Updated over a week ago
What is identity (ID) verification with Stripe?
ID verification overview and privacy policies.
Written by
Nicole Vasquez
Updated over a week ago
How does it work when Deskpass is asking for identity verification?
Information about identity verification through Stripe Identity.
Written by
JF
Updated over a week ago
Can I bring a guest with me to my Deskpass reservation?
Can I bring a friend with me?
Written by
Sam Rosen
Updated over a week ago
My account renewed but I didn't want it to. If I cancel can I have a refund?
Written by
Nicole Vasquez
Updated over a week ago
Do Meet or Office Reservations require a Deskpass Credit?
Written by
JF
Updated over a week ago
Can I Use My Credits to Book a Private Room Instead?
Written by
Nicole Vasquez
Updated over a week ago
How do I cancel my account?
Written by
Sam Rosen
Updated over a week ago
How do I contact Deskpass?
Written by
Nicole Vasquez
Updated over a week ago