Frequently Asked Questions

A collection of helpful and solution-oriented articles to guarantee an exceptional Deskpass experience.

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45 articles in this collection
Written by Sam Rosen, Nicole Vasquez, and JF
I'm Interested: How Does Deskpass Work?

Can I get a long-term private office rental?

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Written by Nicole Vasquez
Updated over a week ago

How do I reserve a private office?

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Written by Nicole Vasquez
Updated over a week ago

What is a Safe Space?

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Written by Nicole Vasquez
Updated over a week ago

What is the Safety Pledge?

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Written by Nicole Vasquez
Updated over a week ago

How does Deskpass work?

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Written by Sam Rosen
Updated over a week ago

Can I have a Free Trial to test it out?

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Written by Nicole Vasquez
Updated over a week ago

How much does it cost?

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Written by Nicole Vasquez
Updated over a week ago

My company wants to use Deskpass. How does it work for large teams?

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Written by Nicole Vasquez
Updated over a week ago

I have to take a lot of phone calls during my day, can I do that at a space available on Deskpass?

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Written by Sam Rosen
Updated over a week ago

Can I bring guests?

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Written by JF
Updated over a week ago

Do I need a credit card for my Free Trial?

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Written by JF
Updated over a week ago

What are the Annual Plan Terms and Conditions?

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Written by Nicole Vasquez
Updated over a week ago

Do I get a private office with Deskpass?

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Written by Nicole Vasquez
Updated over a week ago

I’m part of a team, can my colleagues use Deskpass too?

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Written by Sam Rosen
Updated over a week ago

Can I host a meeting at a Deskpass space?

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Written by Sam Rosen
Updated over a week ago

Can I bring a friend with me?

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Written by Sam Rosen
Updated over a week ago

Do "Meet" or "Office" Reservations also require a Deskpass Credit?

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Written by JF
Updated over a week ago

Can I Use My Credits to Book a Private Room Instead?

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Written by Nicole Vasquez
Updated over a week ago

Why can I visit the same space only 5x in a month?

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Written by Nicole Vasquez
Updated over a week ago

Does Deskpass own all of these spaces?

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Written by Sam Rosen
Updated over a week ago

Are Spaces Open After Hours?

Looking for spaces with evening hours?
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Written by Nicole Vasquez
Updated over a week ago

I don’t see any spaces near me. Why is that?

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Written by Sam Rosen
Updated over a week ago

Is there parking available?

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Written by Nicole Vasquez
Updated over a week ago

What are 'Moods?'

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Written by Nicole Vasquez
Updated over a week ago

What's the difference between 'Desk,' 'Meet,' and 'Office?'

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Written by JF
Updated over a week ago

How do I contact Deskpass?

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Written by Nicole Vasquez
Updated over a week ago
I'm A Current Deskpass Member

How does it work when Deskpass verifies your identity?

Information about Deskpass identity verification.
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Written by JF
Updated over a week ago

I'm a new member, what do I need to know?

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Written by Nicole Vasquez
Updated over a week ago

Can I put my membership on hold?

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Written by Sam Rosen
Updated over a week ago

How to unpause my account?

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Written by Nicole Vasquez
Updated over a week ago

How do I refer a friend to Deskpass?

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Written by Nicole Vasquez
Updated over a week ago

What is the cancellation policy for meeting room reservations?

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Written by Nicole Vasquez
Updated over a week ago

I referred a friend to Deskpass, where's my referral credit?

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Written by Nicole Vasquez
Updated over a week ago

Do unused credits roll over to the next month?

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Written by Nicole Vasquez
Updated over a week ago

Can I change my membership plan?

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Written by Nicole Vasquez
Updated over a week ago

I didn’t use all my credits, can I have a refund?

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Written by Nicole Vasquez
Updated over a week ago

I’m Trying to Reserve a Space and it Says it’s Closed

Space is closed, or I'm unable to reserve a space.
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Written by Nicole Vasquez
Updated over a week ago

Why is a Space No Longer Available on Deskpass?

Can't find a space on Deskpass?
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Written by Nicole Vasquez
Updated over a week ago

I need to cancel my account. How do I do that?

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Written by Sam Rosen
Updated over a week ago

My account renewed but I didn't want it to. If I cancel can I have a refund?

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Written by Nicole Vasquez
Updated over a week ago